Our privacy promises
These are our promises to you, so you can use Faxi with confidence.
You can’t look over their shoulder
Section titled “You can’t look over their shoulder”Paying the bill does not let you read the emails your parent sends or receives, the questions they ask, or the answers they get. There’s no inbox to open, no messages to read, no way to peek.
You’re not buying a window into their life. You’re giving them a private line to the world — with the same privacy you expect for your own email.
We never cut off communication
Section titled “We never cut off communication”We will never stop your parent’s email. Not if you cancel, not if payment lapses, not ever. This is the one promise we won’t break.
Privacy is non-negotiable
Section titled “Privacy is non-negotiable”Your parent’s messages are their own. No family member, no advertiser, no partner ever sees what they write or receive.
Nothing to learn, ever
Section titled “Nothing to learn, ever”No smartphones, tablets, Wi-Fi, apps, or updates. The fax machine in the hallway is the only device that matters.
No lock-in, no guilt
Section titled “No lock-in, no guilt”Cancel in one click. Your parent moves to the free tier and keeps emailing. No contract, no penalty, no awkward conversation.