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Family dashboard

The family dashboard (portal.faxi.jp) is where you set up your parent’s account on their behalf. Available to anyone with an account (from registering or an invitation).

Open portal.faxi.jp and sign in with the email you registered (you’ll get an invitation email the first time).

Add and edit your parent’s contacts accurately — name, email, relationship (daughter, grandson, doctor), notes (e.g. lives in Osaka) — with no typos. Once saved, your parent just writes “email my daughter.”

→ See Managing contacts

See your parent’s Faxi email address and current plan status.

A vanity email address, payment method, and a monthly shopping budget. Sign up for the Family Plan at faxi.jp/family.

→ See Billing and plan changes

  • Up front, save your family and their doctor in the address book. It makes your parent’s first days much smoother.