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How to cancel

Cancel in one click from the family dashboard (portal.faxi.jp). No contract, no exit fee.

Your parent moves to the free tier.

What continues (free, unlimited)

  • Sending and receiving email
  • Up to 5 questions per day

What goes away (paid features)

  • Unlimited questions
  • Web search (weather, news, prices, opening hours)
  • Memory (remembering preferences and favorites)
  • Multi-page replies with images
  • Ad-free replies
  • Shopping and appointments

You can resume anytime. Just sign up again at faxi.jp/family.